⚠️ Important Note: Replacement orders are not triggered automatically. You must first contact our support team to apply for a resend. Once approved, follow the steps below to track your package.
Number for the replacement package within the original order:
1. Go to Orders: Log in to your PrintKK account and click Orders in the left navigation bar.
2. Search Your Order: Enter your order number in the search bar to locate the order.
3. Open Tracking Details: On the right side of the found order, find the Shipping tracking section and click the blue 【Parcel 1】 link.
After clicking, a Shipping tracking details window will pop up.
4. View Replacement Info: In the pop-up Shipping tracking details window, you will find the new logistics channel and tracking number under 【Replacement Parcel 1】.
📧 Need Assistance?
Email: support@printkk.com
Live Chat: Click 'Contact Us' in the lower right corner.
