Help Center

How can we help you?

General Help Topics

1. First, create a new design.   

2. Turn on the switch “Import not synced products from” and click "Refresh".

3. Find the product you want to replace and click "View"

you can search using for example, the product SKU from Etsy. 
  How to update the design/produtcs after the product is synced to the store?

 How to update the design/produtcs after the product is synced to the store?

4. Click "View" and then click "Unsync".   
How to update the design/produtcs after the product is synced to the store?

5. Select the new design—this works even if the product is different.   
Please remember to manually download the new design images and replace the product images on platforms like Etsy.
How to update the design/produtcs after the product is synced to the store?
How to update the design/produtcs after the product is synced to the store?

 

📧 Need Help?
- Email: [email protected]
- Chat Live: Click 'Contact us' in the lower right.

Cookie settings

Strictly necessary cookies

These cookies are essential for the website to function properly and provide its basic services.

Marketing cookies

These cookies collect information about your interactions with our website, allowing us to enhance the user experience and display the most relevant content to you.

Your Feedback Means the World to Us!
Let Us Know How We Did & Unlock Special Coupons!

Thank you for choosing PrintKK! We're so glad to have you with us. We genuinely hope you're having a great experience so far. Your thoughts and feedback are incredibly valuable to us, as they help us continually improve and serve you better.

If you're satisfied with our service, we'd be truly grateful if you could take a moment to leave us a positive review on this platform:

Simply click the link below to share your review with us!

As a token of our appreciation, once your review is posted, we'll send you special coupons!

How to Claim Your Coupons:
  • Leave your review on the platform.
  • Reach out to us at [email protected] with your review details, and we'll ensure the coupons are added to your account.

Important Notes:
  • This offer is limited to one participation per user.
  • The promotion ends on May 30, 2026.

Your feedback truly matters to us, and it helps us keep improving. If you have any questions or need assistance, feel free to contact us anytime.

Thank you again for your continued support!